You can either pay the full amount to the medical provider then use the tax invoice to submit a claim or you can request for us to pay the medical provider directly.
There are a number of simple ways to claim including:
Claim via Allianz MyHealth app
Use the Allianz MyHealth app to submit a claim, access and update your membership details including your e-membership card, find a doctor and access our 24-hour helpline.
- Download the app or login to the portal (If you have not done so already).
- Register for an account. Be sure to have your policy number ready.
- Select ‘Submit claim’.
- Upload photos of your invoices and receipts.
- Download the claim form
- Print and complete the form
- Scan your completed form and any relevant attachments e.g. medical invoices (receipts)
- Email them to firstname.lastname@example.org with your policy number in the email subject line.
Alternatively, you can post your claim and receipts to:
Allianz Care Australia OSHC
Locked Bag 3001
Toowong QLD 4066