Health and safety

How To Claim on Your OSHC Policy

You can either pay the full amount to the medical provider then use the tax invoice to submit a claim or you can request for us to pay the medical provider directly.

There are a number of simple ways to claim including:

Claim via Allianz MyHealth app

Use the Allianz MyHealth app to submit a claim, access and update your membership details including your e-membership card, find a doctor and access our 24-hour helpline.

  1. Download the app or login to the portal (If you have not done so already).
  2. Register for an account. Be sure to have your policy number ready.
  3. Select ‘Submit claim’.
  4. Upload photos of your invoices and receipts.

Email claim

  1. Download the claim form
  2. Print and complete the form
  3. Scan your completed form and any relevant attachments e.g. medical invoices (receipts)
  4. Email them to with your policy number in the email subject line.

Alternatively, you can post your claim and receipts to:

Allianz Care Australia OSHC

Locked Bag 3001

Toowong QLD 4066


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