Student Health Cover
Approved Insurer for Visa
Policy Certificate
Support Services
Mobile App This feature helps you manage your OSHC policy. You can launch a claim, find a direct billing doctor or a partner hospital and make changes to the policy through the app.
Online Membership account This online service helps you manage your policy. You can launch a claim, apply for refunds and make changes to the policy through the app through the portal.
Home Doctor services This service can be used by students when they need a GP outside of normal business hours. Students can request a direct billing doctor to come and visit them by calling.
24*7 Support 24* 7 support with Interpretor services in a wide variety of languages
On campus support
Doctor on Demand With this service, you can see a Doctor without leaving home. With no additional costs for this service, students can consult Doctors over the phone and video calls, and also avail medical prescriptions and specialist referrals.
Sonder Sonder provides 24/7 in-person and critical incident support services via an easy-to-use app. The Student Safety Network is available for you at the touch of a button.
Members exclusive discounts As a student, keep your mind and body active with some great discounts on health and fitness, entertainment, and experience with exclusive membership offers.
Out of Hospital medical services
Doctor Visits
Pathology (blood tests etc)
Radiology (e.g. x-ray, scans)
Specialist consultations
In-Hospital Medical services
Public Hospital
Hospital costs for Shared ward hospital accommodation
Same Day Services
Outpatient Medical & Post-Operative
Private Hospital
Hospital costs for Shared ward hospital accommodation
Same Day Services
Outpatient Medical & Post-Operative
Private Room
Outpatient Accident and Emergency Department Facility Fees If you are seriously hurt or sick, you can visit the accident and emergency department at either a Public or Private hospital for urgent treatment. The hospital will charge a facility fee for attendance in their accident and emergency department. Depending on whether you attend the accident and emergency department at a Public hospital, a private hospital your OSHC insurer has an agreement with or a private hospital that your OSHC insurer does not have an agreement with will determine the benefit your insurer pays towards facility fees raised by the hospital.
Public Hospital
Contracted Private hospitals
Non-contract Private hospitals
Other Coverage
Ambulance services covered for 100% of the cost of medically necessary transport provided by the State and Territory Ambulance Service. Ambulance services should only be accessed in the case of an emergency where an injury or illness poses an immediate risk to a person’s life or long-term health.
Surgically implanted prostheses and other items included on the Federal Government’s prostheses List
MRI’s MRI scans are only payable by Insurance Providers if all three (3) of the following criteria are met:
. The MRI must be referred by a registered specialist medical practitioner and
. The MRI must be listed on the Medicare Benefits Schedule (MBS) and have an eligible Medicare Item Number and
. The MRI must be performed on a Medicare Eligible MRI Unit by a Medicare eligible provider.
Prescription medicines For Prescription Medicines prescribed by your doctor. Excludes: medications, drugs or other treatments not prescribed by a doctor or not listed on the Pharmaceutical Benefits Scheme (PBS). Pharmacy expenses coverage always comes with a co-payment. This is the fixed amount that students pay for a covered medicine.
Waiting Periods
Psychiatric Conditions
Pregnancy and birth related services
Other pre-exisiting conditions
Refund policy
Refund policy
